Glossary
Show Lifecycle

On-Sale

When tickets first become publicly available for purchase.

The date and time tickets first become publicly available for purchase. Typically a Friday at 10am local time, announced 4–12 weeks before the show. On-sales are scheduled events with marketing buildup: social posts, email campaigns, fan-club presales the day before. The first 24 hours of an on-sale determine whether the show is hot or cold; a slow opening day means immediate discussion about marketing adjustments, holding back inventory, or worst case adjusting capacity. Cannot happen until the show is confirmed AND the contract executed.

Related terms

ConfirmedPresaleTicket Scaling